What is Machines Protection Plan?
Machines Protection Plan (MPP) protects your Apple device against accidental damage or liquid damage incident which isn’t covered by the standard 1 year Apple Warranty*
Extended 2 years warranty
Get 2 years accidental coverage and enjoy complimentary 1 year Machines+ membership with every Machines MPP.
Accidental or liquid
damage repair
damage repair
Enjoy one (1) full device replacement* or repair during the two year coverage period.
No Extra Charge
No hidden charges or excessive replacement fees.
Accidental screen crack repair/replacement*
Repair or replacement screen crack coverage from Apple Authorised technicians/parts.
AppleCare or Machines Protection Plan(MPP)?
| Device | MPP price* | Whole unit replacement |
| iPad mini (5th Gen) | RM249 | RM349 |
| iPad mini (6th Gen) | RM249 | RM349 |
| iPad (9th Gen) | RM349 | RM349 |
| iPad Air (4th Gen) | RM349 | RM349 |
| iPad Pro 11-inch | RM649 | RM349 |
| iPad Pro 12-inch | RM649 | RM349 |
Coverage without Machines Protection Plan(MPP)
| Device | Whole unit replacement |
| iPad mini (5th Gen) | GPS: RM1,899 / GPS + Cell: RM2,199 |
| iPad mini (6th Gen) | GPS: RM1,899 / GPS + Cell: RM2,199 |
| iPad (9th Gen) | RM1,399 |
| iPad Air (4th Gen) | RM2,399 |
| iPad Pro 11-inch | GPS: RM2,799 / GPS + Cell: RM2,999 |
| iPad Pro 12-inch | GPS: RM3,999 / GPS + Cell: RM4,199 |
- No hidden charges or excessive replacement fees
- Repair or replacement coverage, both parts, and labour, from Apple-authorised technicians/parts.
- Enjoy one (01) iPad screen replacement or one (01) full device replacement during the two year coverage period.
- Complimentary 1 Year Machines+ membership worth RM30
Machines Protection Plan(MPP) provides repair or replacement coverage, both parts, and labour, from Apple-authorised technicians. Service coverage includes the following:
- Your iPad
- Battery2
- Coverage for up to one (01) incident of accidental damage,4 each subject to a service fee of (from) RM349 for replacement cost (total device replacement).
- All rates is in local currency RM.
- Rechargeable battery coverage on mobile phones is only applicable when the rechargeable battery cannot be charged beyond 50% and is subject to a one-time only rechargeable battery repair or replacement.
- Machines Protection Plan(MPP) is only applicable for new units purchased at Machines stores.
- Only (01) one valid claim per term for hardware service, water damage or accidental drop.
- Under the Machines Portection Plan(MPP) you will pay a listed service fee for each full device replacement or parts replacement and RM46 service fee for the mobile phone one-time battery replacement occurring during the Extended Warranty Period. For mobile phone screen replacements there will be no service fee payable.
See Machines Protection Plan(MPP) Terms and Conditions for complete product details.
You can buy Machines Protection Plan(MPP) with your new device or within 60 days of your device purchase date. Just choose one of the online or offline options below. If you purchase Machines Protection Plan(MPP) within sixty (60) days of the device purchase date, a 25-day waiting period will apply before you can request services under the plan but coverage begins on the date you purchase the plan.
Enter your hardware serial number (IMEI)
