Trade-in, Trade Up

Trade-In Price
Click on individual devices to find out your trade-in value!
DEVICES TRADE-IN VALUE
iPhone 14 Pro Max
1TB
Online / Retail: RM5,430
iPhone 14 Pro Max
512GB
Online / Retail: RM4,780
iPhone 14 Pro Max
256GB
Online / Retail: RM4,215
iPhone 14 Pro Max
128GB
Online / Retail: RM3,875
iPhone 14 Pro
1TB
Online / Retail: RM5,110
iPhone 14 Pro
512GB
Online / Retail: RM4,450
iPhone 14 Pro
256GB
Online / Retail: RM3,875
iPhone 14 Pro
128GB
Online / Retail: RM3,550
iPhone 14 Plus
512GB
Online / Retail: RM3,975
iPhone 14 Plus
256GB
Online / Retail: RM3,480
iPhone 14 Plus
128GB
Online / Retail: RM3,140
iPhone 14
512GB
Online / Retail: RM3,450
iPhone 14
256GB
Online / Retail: RM3,140
iPhone 14
128GB
Online / Retail: RM2,810
iPhone 13 Pro Max
1TB
Online / Retail: RM3,270
iPhone 13 Pro Max
512GB
Online / Retail: RM3,090
iPhone 13 Pro Max
256GB
Online / Retail: RM2,795
iPhone 13 Pro Max
128GB
Online / Retail: RM2,495
iPhone 13 Pro
1TB
Online / Retail: RM3,060
iPhone 13 Pro
512GB
Online / Retail: RM2,825
iPhone 13 Pro
256GB
Online / Retail: RM2,565
iPhone 13 Pro
128GB
Online / Retail: RM2,275
iPhone 13
512GB
Online / Retail: RM2,145
iPhone 13
256GB
Online / Retail: RM1,960
iPhone 13
128GB
Online / Retail: RM1,770
iPhone 13 mini
512GB
Online / Retail: RM1,685
iPhone 13 mini
256GB
Online / Retail: RM1,455
iPhone 13 mini
128GB
Online / Retail: RM1,280
iPhone 12 Pro Max
512GB
Online / Retail: RM2,155
iPhone 12 Pro Max
256GB
Online / Retail: RM1,960
iPhone 12 Pro Max
128GB
Online / Retail: RM1,785
iPhone 12 Pro
512GB
Online / Retail: RM1,750
iPhone 12 Pro
256GB
Online / Retail: RM1,535
iPhone 12 Pro
128GB
Online / Retail: RM1,395
iPhone 12
256GB
Online / Retail: RM1,410
iPhone 12
128GB
Online / Retail: RM1,250
iPhone 12
64GB
Online / Retail: RM1,115
iPhone 12 mini
256GB
Online / Retail: RM1,010
iPhone 12 mini
128GB
Online / Retail: RM880
iPhone 12 mini
64GB
Online / Retail: RM795
iPhone 11
512GB
Online / Retail: RM925
iPhone 11
256GB
Online / Retail: RM810
iPhone 11
128GB
Online / Retail: RM775
iPhone SE (3rd Gen)
256GB
Online / Retail: RM1,000
iPhone SE (3rd Gen)
128GB
Online / Retail: RM825
iPhone SE (3rd Gen)
64GB
Online / Retail: RM700
iPhone SE (2nd Gen)
256GB
Online / Retail: RM540
iPhone SE (2nd Gen)
128GB
Online / Retail: RM494
iPhone SE (2nd Gen)
64GB
Online / Retail: RM410
DEVICES CONNECTIVITY TRADE-IN VALUE
iPad Pro 12.9-inch
(6th GEN) 2TB
Wi-Fi + Cellular Online/Retail: RM7,415
iPad Pro 12.9-inch
(6th GEN) 1TB
Wi-Fi + Cellular Online/Retail: RM6,565
iPad Pro 12.9-inch
(6th GEN) 512GB
Wi-Fi + Cellular Online/Retail: RM5,205
iPad Pro 12.9-inch
(6th GEN) 256GB
Wi-Fi + Cellular Online/Retail: RM4,520
iPad Pro 12.9-inch
(6th GEN) 128GB
Wi-Fi + Cellular Online/Retail: RM4,185
iPad Pro 12.9-inch
(6th GEN) 2TB
Wi-Fi Online/Retail: RM7,415
iPad Pro 12.9-inch
(6th GEN) 1TB
Wi-Fi Online/Retail: RM6,055
iPad Pro 12.9-inch
(6th GEN) 512GB
Wi-Fi Online/Retail: RM4,695
iPad Pro 12.9-inch
(6th GEN) 256GB
Wi-Fi Online/Retail: RM4,015
iPad Pro 12.9-inch
(6th GEN) 128GB
Wi-Fi Online/Retail: RM3,675
iPad Pro 12.9-inch
(5th GEN) 2TB
Wi-Fi + Cellular Online/Retail: RM3,390
iPad Pro 12.9-inch
(5th GEN) 1TB
Wi-Fi + Cellular Online/Retail: RM3,095
iPad Pro 12.9-inch
(5th GEN) 512GB
Wi-Fi + Cellular Online/Retail: RM2,745
iPad Pro 12.9-inch
(5th GEN) 256GB
Wi-Fi + Cellular Online/Retail: RM2,510
iPad Pro 12.9-inch
(5th GEN) 128GB
Wi-Fi + Cellular Online/Retail: RM2,275
iPad Pro 12.9-inch
(5th GEN) 2TB
Wi-Fi Online/Retail: RM3,210
iPad Pro 12.9-inch
(5th GEN) 1TB
Wi-Fi Online/Retail: RM2,855
iPad Pro 12.9-inch
(5th GEN) 512GB
Wi-Fi Online/Retail: RM2,610
iPad Pro 12.9-inch
(5th GEN) 256GB
Wi-Fi Online/Retail: RM2,315
iPad Pro 12.9-inch
(5th GEN) 128GB
Wi-Fi Online/Retail: RM2,125
iPad Pro 11-inch
(4th GEN) 2TB
Wi-Fi + Cellular Online/Retail: RM6,905
iPad Pro 11-inch
(4th GEN) 1TB
Wi-Fi + Cellular Online/Retail: RM5,545
iPad Pro 11-inch
(4th GEN) 512GB
Wi-Fi + Cellular Online/Retail: RM4,185
iPad Pro 11-inch
(4th GEN) 256GB
Wi-Fi + Cellular Online/Retail: RM3,500
iPad Pro 11-inch
(4th GEN) 128GB
Wi-Fi + Cellular Online/Retail: RM3,160
iPad Pro 11-inch
(4th GEN) 2TB
Wi-Fi Online/Retail: RM6,400
iPad Pro 11-inch
(4th GEN) 1TB
Wi-Fi Online/Retail: RM5,040
iPad Pro 11-inch
(4th GEN) 512GB
Wi-Fi Online/Retail: RM3,675
iPad Pro 11-inch
(4th GEN) 256GB
Wi-Fi Online/Retail: RM2,995
iPad Pro 11-inch
(4th GEN) 128GB
Wi-Fi Online/Retail: RM2,655
iPad Pro 11-inch
(3rd GEN) 2TB
Wi-Fi + Cellular Online/Retail: RM3,235
iPad Pro 11-inch
(3rd GEN) 1TB
Wi-Fi + Cellular Online/Retail: RM2,950
iPad Pro 11-inch
(3rd GEN) 512GB
Wi-Fi + Cellular Online/Retail: RM2,355
iPad Pro 11-inch
(3rd GEN) 256GB
Wi-Fi + Cellular Online/Retail: RM2,065
iPad Pro 11-inch
(3rd GEN) 128GB
Wi-Fi + Cellular Online/Retail: RM1,760
iPad Pro 11-inch
(3rd GEN) 2TB
Wi-Fi Online/Retail: RM2,980
iPad Pro 11-inch
(3rd GEN) 1TB
Wi-Fi Online/Retail: RM2,735
iPad Pro 11-inch
(3rd GEN) 512GB
Wi-Fi Online/Retail: RM2,405
iPad Pro 11-inch
(3rd GEN) 256GB
Wi-Fi Online/Retail: RM2,070
iPad Pro 11-inch
(3rd GEN) 128GB
Wi-Fi Online/Retail: RM1,740
iPad Air (5th GEN)
256GB
Wi-Fi + Cellular Online/Retail: RM1,925
iPad Air (5th GEN)
64GB
Wi-Fi + Cellular Online/Retail: RM1,610
iPad Air (5th GEN)
256GB
Wi-Fi Online/Retail: RM1,630
iPad Air (5th GEN)
64GB
Wi-Fi Online/Retail: RM1,315
iPad Air (4th GEN)
256GB
Wi-Fi + Cellular Online/Retail: RM1,435
iPad Air (4th GEN)
64GB
Wi-Fi + Cellular Online/Retail: RM1,190
iPad Air (4th GEN)
256GB
Wi-Fi Online/Retail: RM1,320
iPad Air (4th GEN)
64GB
Wi-Fi Online/Retail: RM1,025
iPad mini (6th GEN)
256GB
Wi-Fi + Cellular Online/Retail: RM1,735
iPad mini (6th GEN)
64GB
Wi-Fi + Cellular Online/Retail: RM1,340
iPad mini (6th GEN)
256GB
Wi-Fi Online/Retail: RM1,415
iPad mini (6th GEN)
64GB
Wi-Fi Online/Retail: RM1,045
iPad mini (5th GEN)
256GB
Wi-Fi + Cellular Online/Retail: RM870
iPad mini (5th GEN)
64GB
Wi-Fi + Cellular Online/Retail: RM650
iPad mini (5th GEN)
256GB
Wi-Fi Online/Retail: RM700
iPad mini (5th GEN)
64GB
Wi-Fi Online/Retail: RM570
iPad (10th GEN)
256GB
Wi-Fi + Cellular Online/Retail: RM2,450
iPad (10th GEN)
64GB
Wi-Fi + Cellular Online/Retail: RM1,940
iPad (10th GEN)
256GB
Wi-Fi Online/Retail: RM1,940
iPad (10th GEN)
64GB
Wi-Fi Online/Retail: RM1,430
iPad (9th GEN)
256GB
Wi-Fi + Cellular Online/Retail: RM1,145
iPad (9th GEN)
64GB
Wi-Fi + Cellular Online/Retail: RM885
iPad (9th GEN)
256GB
Wi-Fi Online/Retail: RM890
iPad (9th GEN)
64GB
Wi-Fi Online/Retail: RM635
DEVICES TRADE-IN VALUE
MacBook Pro 16-inch
(M1 Max, 2021)
10-Core CPU / 32-Core GPU / 1TB
Retail: RM8,010
MacBook Pro 16-inch
(M1 Pro, 2021)
10-Core CPU / 16-Core GPU / 1TB
Retail: RM6,275
MacBook Pro 16-inch
(M1 Pro, 2021)
10-Core CPU / 16-Core GPU / 512GB
Retail: RM5,850
MacBook Pro 14-inch
(M1 Pro, 2021)
10-Core CPU / 16-Core GPU / 1TB
Retail: RM5,850
MacBook Pro 14-inch
(M1 Pro, 2021)
8-Core CPU / 14-Core GPU / 512GB
Retail: RM4,780
MacBook Pro 13-inch
(M1 Chip, 2020)
8-Core CPU / 8-Core GPU / 1TB
Retail: RM1,825
MacBook Pro 13-inch
(M1 Chip, 2020)
8-Core CPU / 8-Core GPU / 512GB
Retail: RM1,715
MacBook Pro 13-inch
(M1 Chip, 2020)
8-Core CPU / 8-Core GPU / 256GB
Retail: RM1,590
MacBook Air
(M1 Chip, 2020)
8-Core CPU / 8-Core GPU / 512GB
Retail: RM1,325
MacBook Air
(M1 Chip, 2020)
8-Core CPU / 7-Core GPU / 256GB
Retail: RM1,260
MacBook Pro 13-inch
(Four ports, 2020)
2.0 GHz (Core i5) / 1TB
Retail: RM1,570
MacBook Pro 13-inch
(Four ports, 2020)
2.0 GHz (Core i5) / 512GB
Retail: RM1,480
MacBook Pro 13-inch
(Two ports, 2020)
1.4 GHz (Core i5) / 512GB
Retail: RM1,480
MacBook Pro 13-inch
(Two ports, 2020)
1.4 GHz (Core i5) / 256GB
Retail: RM1,435
MacBook Pro 16-inch
(2019)
2.6 GHz (Core i7) / 1TB
Retail: RM2,420
MacBook Pro 16-inch
(2019)
2.6 GHz (Core i7) / 512GB
Retail: RM2,330
MacBook Pro 15-inch
(2019)
2.6 GHz (Core i7) / 1TB
Retail: RM1,870
MacBook Pro 15-inch
(2019)
2.6 GHz (Core i7) / 512GB
Retail: RM1,810
MacBook Pro 15-inch
(2019)
2.6 GHz (Core i7) / 256GB
Retail: RM1,715
MacBook Pro 13-inch
(Four ports, 2019)
2.4 GHz (Core i5) / 1TB
Retail: RM1,325
MacBook Pro 13-inch
(Four ports, 2019)
2.4 GHz (Core i5) / 512GB
Retail: RM1,275
MacBook Pro 13-inch
(Four ports, 2019)
2.4 GHz (Core i5) / 256GB
Retail: RM1,260
DEVICES CONNECTIVITY TRADE-IN VALUE
Apple Watch Ultra
49mm
GPS + Cellular Retail: RM2,280
Apple Watch Series 8
45mm | Stainless Steel
GPS + Cellular Retail: RM1,750
Apple Watch Series 8
41mm | Stainless Steel
GPS + Cellular Retail: RM1,650
Apple Watch Series 8
45mm | Aluminium
GPS + Cellular Retail: RM1,125
Apple Watch Series 8
41mm | Aluminium
GPS + Cellular Retail: RM1,080
Apple Watch Series 8
45mm | Aluminium
GPS Retail: RM940
Apple Watch Series 8
41mm | Aluminium
GPS Retail: RM895
Apple Watch SE (2G)
44mm | Aluminium
GPS + Cellular Retail: RM970
Apple Watch SE (2G)
40mm | Aluminium
GPS + Cellular Retail: RM905
Apple Watch SE (2G)
44mm | Aluminium
GPS Retail: RM840
Apple Watch SE (2G)
40mm | Aluminium
GPS Retail: RM775
Apple Watch Series 7
45mm | Stainless Steel
GPS + Cellular Retail: RM760
Apple Watch Series 7
41mm | Stainless Steel
GPS + Cellular Retail: RM695
Apple Watch Series 7
45mm | Aluminium
GPS + Cellular Retail: RM725
Apple Watch Series 7
41mm | Aluminium
GPS + Cellular Retail: RM630
Apple Watch Series 7
45mm | Aluminium
GPS Retail: RM660
Apple Watch Series 7
41mm | Aluminium
GPS Retail: RM575
Apple Watch SE
44mm | Aluminium
GPS + Cellular Retail: RM290
Apple Watch SE
40mm | Aluminium
GPS + Cellular Retail: RM230
Apple Watch SE
44mm | Aluminium
GPS Retail: RM245
Apple Watch SE
40mm | Aluminium
GPS Retail: RM190
DEVICES TRADE-IN VALUE
Galaxy S22 Ultra 5G
16GB + 1TB
Online / Retail: RM2,756
Galaxy S22 Ultra 5G
16GB + 512GB
Online / Retail: RM2,580
Galaxy S22 Ultra 5G
12GB + 256GB
Online / Retail: RM2,470
Galaxy S22 Ultra 5G
8GB + 128GB
Online / Retail: RM2,215
Galaxy S22+ 5G
8GB + 256GB
Online / Retail: RM1,855
Galaxy S22+ 5G
8GB + 128GB
Online / Retail: RM1,765
Galaxy S22 5G
8GB + 256GB
Online / Retail: RM1,575
Galaxy S22 5G
8GB + 128GB
Online / Retail: RM1,510
Galaxy S21 FE 5G
8GB + 256GB
Online / Retail: RM1,090
Galaxy S21 FE 5G
8GB + 128GB
Online / Retail: RM980
Galaxy S21 FE 5G
6GB + 128GB
Online / Retail: RM940
Galaxy S21 Ultra 5G
16GB + 512GB
Online / Retail: RM1,490
Galaxy S21 Ultra 5G
12GB + 256GB
Online / Retail: RM1,250
Galaxy S21 Ultra 5G
12GB + 128GB
Online / Retail: RM1,210
Galaxy S21+ 5G
8GB + 256GB
Online / Retail: RM1,055
Galaxy S21+ 5G
8GB + 128GB
Online / Retail: RM1,010
Galaxy S21 5G
8GB + 256GB
Online / Retail: RM935
Galaxy S21 5G
8GB + 128GB
Online / Retail: RM900
Galaxy S20 FE 5G
8GB + 256GB
Online / Retail: RM735
Galaxy S20 FE 5G
8GB + 128GB
Online / Retail: RM700
Galaxy S20 FE 5G
6GB + 128GB
Online / Retail: RM670
Galaxy Note20 Ultra 5G
12GB + 512GB
Online / Retail: RM1,410
Galaxy Note20 Ultra 5G
12GB + 256GB
Online / Retail: RM1,325
Galaxy Note20 5G
8GB + 256GB
Online / Retail: RM910
Galaxy Note20 5G
8GB + 128GB
Online / Retail: RM880
Galaxy Note10 Plus 5G
12GB + 512GB
Online / Retail: RM475
Galaxy Note10 Plus 5G
12GB + 256GB
Online / Retail: RM555
Galaxy Note10 5G
12GB + 256GB
Online / Retail: RM415
Galaxy Note10 Lite
6GB/8GB + 128GB
Online / Retail: RM315
Galaxy Z Flip4 5GB
8GB +512GB
Online / Retail: RM2,445
Galaxy Z Flip4 5GB
8GB + 256GB
Online / Retail: RM2,245
Galaxy Z Flip4 5GB
8GB + 128GB
Online / Retail: RM2,090
Galaxy Z Flip3 5GB
8GB + 256GB
Online / Retail: RM1,280
Galaxy Z Flip3 5GB
8GB + 128GB
Online / Retail: RM1,115
Galaxy Z Fold4 5GB
12GB + 1TB
Online / Retail: RM4,225
Galaxy Z Fold4 5GB
12GB + 512GB
Online / Retail: RM3,925
Galaxy Z Fold4 5GB
12GB + 256GB
Online / Retail: RM3,660
Galaxy Z Fold3 5GB
12GB + 512GB
Online / Retail: RM2,365
Galaxy Z Fold3 5GB
12GB + 256GB
Online / Retail: RM2,105
DEVICES TRADE-IN VALUE
HUAWEI P50 Pocket
12GB + 512GB
Online / Retail: RM1,860
HUAWEI P50 Pocket
8GB + 256GB
Online / Retail: RM1,645
HUAWEI P50 Pro
8GB + 256GB
Online / Retail: RM1,185
HUAWEI P40 Pro+
8GB + 512GB
Online / Retail: RM740
HUAWEI P40 Pro
8GB + 256GB
Online / Retail: RM565
HUAWEI P40
8GB + 128GB
Online / Retail: RM350
HUAWEI Mate50 Pro
8GB + 512GB
Online / Retail: RM2,890
HUAWEI Mate50 Pro
8GB + 256GB
Online / Retail: RM2,575
HUAWEI Mate50
8GB + 256GB
Online / Retail: RM2,115
HUAWEI Mate Xs 2
8GB + 512GB
Online / Retail: RM2,615
HUAWEI Mate Xs
8GB + 512GB
Online / Retail: RM1,030
HUAWEI Mate40 Pro+
12GB + 256GB
Online / Retail: RM900
HUAWEI Mate40 Pro
8GB + 256GB
Online / Retail: RM815
HUAWEI Nova 10 Pro
8GB + 256GB
Online / Retail: RM755
HUAWEI Nova 10
8GB + 256GB
Online / Retail: RM590
HUAWEI Nova 10 SE
8GB + 256GB
Online / Retail: RM425
HUAWEI Nova 9
8GB + 256GB
Online / Retail: RM425
HUAWEI Nova 9 SE
8GB + 128GB
Online / Retail: RM330
XIAOMI 12T Pro
12GB + 256GB
Online / Retail: RM1,725
XIAOMI 12T Pro
8GB + 256GB
Online / Retail: RM1,555
XIAOMI 12T
8GB + 256GB
Online / Retail: RM1,210
XIAOMI 12 Pro
12GB + 256GB
Online / Retail: RM1,475
XIAOMI 12
8GB + 256GB
Online / Retail: RM1,165
XIAOMI 12 Lite
8GB + 256GB
Online / Retail: RM1,030
XIAOMI 12 Lite
8GB + 128GB
Online / Retail: RM920
XIAOMI 11T Pro
12GB + 256GB
Online / Retail: RM670
XIAOMI 11T Pro
8GB + 256GB
Online / Retail: RM635
XIAOMI 11T Pro
8GB + 128GB
Online / Retail: RM585
XIAOMI 11T
8GB + 256GB
Online / Retail: RM480
XIAOMI 11T
8GB + 128GB
Online / Retail: RM420
MI 11 Ultra
12GB + 512GB
Online / Retail: RM970
MI 11 Ultra
12GB + 256GB
Online / Retail: RM865
MI 11
8GB + 256GB
Online / Retail: RM525
MI 11
8GB + 128GB
Online / Retail: RM505
MI 11 Lite 5G
8GB + 128GB
Online / Retail: RM350
MI 11 Lite 5G
6GB + 128GB
Online / Retail: RM305
VIVO X80 Pro
12GB + 256GB
Online / Retail: RM2,195
VIVO X80
12GB + 256GB
Online / Retail: RM1,250
VIVO X70 Pro
12GB + 256GB
Online / Retail: RM860
VIVO X70
8GB + 256GB
Online / Retail: RM730
VIVO V25 5G
8GB + 256GB
Online / Retail: RM925
VIVO V25e 4G
8GB + 128GB
Online / Retail: RM715
OPPO Find X5 Pro
12GB + 256GB
Online / Retail: RM2,110
OPPO Find X3 Pro
12GB + 256GB
Online / Retail: RM1,095
OPPO Reno8 Pro 5G
12GB + 256GB
Online / Retail: RM1,420
OPPO Reno8 Pro 5G
8GB + 256GB
Online / Retail: RM1,300
OPPO Reno8 5G
8GB + 256GB
Online / Retail: RM940
*Selected older models included. Visit stores for further assistance or Download InstaCash App
Ready to trade-in your device?
Via Online or from our store, the choice is yours!
Steps For Online Trade-in
STEP 1
Download
Download InstaCash App into the device that you wish to trade-in.
Or Scan QR Code above to download the app.

STEP 2
Diagnose
Follow the instructions and go through the diagnostics steps to get a final quote for your device.

STEP 3
Select Payout
Confirm and select machines payment option at check out.“InstaCash” will contact you and arrange for collection within 24 hours.

STEP 4
Use the code
A machines online e-voucher will be issued to you via email and you can use this code to offset your next purchase on Machines Store
Steps For Retail Trade-in
STEP 1
Visit our outlet
Visit your nearest Machines outlet

STEP 2
Diagnose
Our Crew will diagnose the device.

STEP 3
Choose your new Device!
Use your trade-in value to purchase a new device of your choice!
Frequently Asked Questions And Terms & Conditions

How does it work?
We’ve made it easy to trade-in an eligible device either in a Machines outlet or online.
For outlet trade-in, get instant credit toward a purchase that you have to use on the same receipt.
For online trade-in, follow the easy steps above and download InstaCash App. (Online trade-in is only available for Peninsular Malaysia)
What devices are eligible for trade-in?
Selected smartphones and tablets are able to trade-in, depending on the device, model, manufacturer, and condition. For online and outlet trade-in prices, please tap the link provided above.

  • Online Trade-in is only available for selected smartphones and tablets.
  • Online Trade-in requires internet / wifi connection for the diagnostics process to be completed and submitted.
  • Promo code is valid for the duration of 30 days after receiving email from us.
  • Promo code may can only be used at www.machines.com.my, you need to insert the coupon code upon check out.

  • All devices will undergo a thorough inspection before being accepted for trade-in.
  • Price for “cracked-screen" devices will be provided on the crew has perform inspection.
  • Kindly take note that price may differ from the table above, depending on the extent of damage.
  • Trade-in device must be able to be powered on or it will not be accepted.
  • Trade-in devices must remove SIM or Find My [device] or Google ID lock before passing it over for inspection.
  • Customer may trade in their device to purchase any item from the Retail Outlet: iPhones, iPod, Mac, Apple Watch, Beats or Accessories.
  • Customers are only required to bring in their smartphone or tablet. The box and cable aren’t required.
  • No multiple devices are allowed for trade-in to purchase one single item.
  • Trade-in is stackable with in-store promotions.
  • Machines reserves the right to amend the terms and condition at any time without prior notice.
  • For more information, kindly seek the help of our Crew at the outlet.