The Latest Generation of iPhone - Coming Soon to Machines Apple Premium Reseller
NEW
iPhone 17 Pro
All out Pro.
From RM5,499
NEW
iPhone Air
The thinnest iPhone ever.
From RM4,999
NEW
iPhone 17
Magichromatic.
From RM3,999

Machines Special Launch Event
Join us from 19 Sep to 21 Sep for exciting activities and exclusive promotions at 1 Utama Shopping Centre!

Up to 30,000,000 Machines+ points to be earned!
Get 2x* Machines+ points when you purchase the latest generation of iPhone - iPhone 17 Pro, iPhone 17 and the all-new iPhone Air from us. Don’t miss out!
How to Pre-order with Machines?

Full Payment
Full Payment for your iPhone.

Deposit
RM300 Deposit to reserve your iPhone.

Maxis
RM300 Deposit and sign up with Maxis plan.

Take a look at the best affordability for you.

Get RM200 cashback and RM100 Accessories voucher with all Maybank / Maybank Islamic Credit Card or Charge Cards.
Available for Retail only.

Get RM388 instant rebate for HSBC Premier Credit Cards and RM188 instant rebate for all other HSBC Credit cards.
Available for Retail only.

Complimentary RM250 Apple Accessories voucher for UOB Affluent Credit Cards and
RM150 Apple Accessories voucher for all other UOB Credit Cards.
Available for Retail only.

Complimentary RM200 Apple Accessories voucher for all available Easy Payment Plans.
Available for Retail & Online.

Get RM200 cashback with minimum RM5,000 spend for all available Easy Payment Plans.
Available for Retail only.

Complimentary RM150 Apple Accessories voucher for all available Easy Payment Plans.
Available for Retail & Online.

Complimentary RM150 Apple Accessories voucher with minimum RM5,000 spend for 24 months and 36 months Easy Payment Plans.
Available for Retail & Online.

Get RM150 cashback with minimum RM3,000 spend for all available Easy Payment Plans.
Available for Retail only.

Get RM150 cashback with minimum spend RM1,000 for PayLater by Grab instalments up to 12 months.
Available for Retail & Online.

Get RM150 cashback with minimum spend RM1,500 for SPayLater instalments up to 24 months.
Available for Retail & Online.

Get RM30 cashback with minimum spend RM3,000, RM60 cashback with minimum spend RM4,800 and RM100 cashback with minimum spend RM5,400 up to 12 months instalments.
Available for Retail & Online.

Get up to RM4,410 trade in value when you trade in and trade up to the new iPhone.
Available for Retail & Online.
Get additional RM100 trade in value exclusively for UOB credit card members only.
Available for Retail only.
FAQs and T&Cs
Frequently Asked Questions
Pre-orders for the latest generation of iPhone - iPhone 17 Pro, iPhone 17 and the all-new iPhone Air start on 12 September 2025 at 8.01pm and will be available from 19 September 2025 onwards.
Where can I find the pre-order links?
The pre-order links are on the Machines website.
How can I earn Machines+ membership points for my online pre-order?
Earning Machines+ points for your online pre-order is easy. Simply follow these steps:
- Login to your Machines+ account and check out.
- Once you’ve completed your purchase, membership points will be credited to your account associated with your registered mobile number.
By following these steps, you'll earn Machines+ points upon collection.
Do I need to make full payment for a pre-order? Can I make a partial payment?
There are 4 payment options available for pre-orders;
- Full Payment: Pay the full price of the device.
- RM300 Deposit: Pay a deposit of RM300.
- RM300 Deposit with Maxis Plan: Pay a RM300 depository along with a Maxis plan.
- Pay with Machines+ Points: Convert your Machines+ points to RM300 Deposit Voucher for your iPhone.
When can I receive my order?
- Pre-order before 16 September 23:59pm, Delivery / Pick-Up In Store from 19 September 8am onwards.
- Pre-Order after 16 September 23:59, Delivery / Pick-Up In Store from 26 September onwards.
Can I trade in my phone for a pre-order?
Yes, trade in is applicable for pre-order. You can pre-order with a RM300 deposit, and upon collection of your new iPhone, you may trade in your current phone. The trade in value will be applied to offset the remaining balance. View the trade in price here.
Can someone else help me collect my pre-order from the store?
For security purposes, please follow these steps:
- Contact us through our available communication channels to request a third-party collection.
- Provide the necessary details and information about the person who will be collecting the pre-order on your behalf.
Are instalment options available?
Yes, 0% Easy Payment Plans are available. You can opt for up to 36 months with selected credit cards, and up to 24 months with debit cards when you check out with Atome, PayLater by Grab, RHB PayLater or SPayLater.
What if I missed my store collection date?
If you fail to collect your device within forty-eight (48) hours from your selected date, we will proceed to cancel the order and refund the amount to you.
Can I walk in to purchase on or after the launch date?
Yes, you can. However, we strongly encourage you to pre-order online or in store to secure your iPhone.
Will you deliver my pre-order to East Malaysia?
Pre-orders placed between 12 September 2025 and 17 September 2025, will be shipped out from 19 September 2025 onwards. Delivery typically takes four (4) to six (6) working days.
Can I cancel or refund my order?
General cancellations and refunds are not offered. However, please reach out to our customer support at contact@machines.com.my for further assistance. Cancellation is only possible if the order has not yet been packed and shipped from our warehouse.
Can I change my device specification after payment?
No, changes are not allowed. However, if you wish to change or upgrade your order, please email our customer support team at contact@machines.com.my to cancel your current order and place a new one. Standard terms and conditions apply.
Pre-Order with Deposit FAQ
How do I pay the remaining balance for Shipping and Same Day Delivery options?
A balance payment link will be sent to the email address you used to register on the checkout page.
How do I pay the remaining balance for Pick-up In Store option?
You can pay the remaining balance in store when you collect your device.
What happens if I make the balance payment after the cut-off date?
If the balance payment is made after the cut-off date, your iPhone will be delivered or available for pick-up in a later batch.
When can I start paying the balance?
The balance payment link will be sent to your registered email within twenty-four (24) hours.
If I make the balance payment right before the cut-off date, will it affect my collection date?
No, it will not affect your collection date. However, please ensure that you complete the balance payment before the cut-off date; otherwise, your order will be allocated to a later batch.
Sign Up with Maxis FAQ
Can I pre-order an iPhone and sign up for a Maxis plan?
Yes, you can. On our website, select Maxis under the pre-order options. Pre-order the iPhone with a RM300 deposit and select the Pick-up In Store option.
How do I know if I am eligible to sign up with Maxis?
Please enter your IC Number on the checkout page. Maxis’ customer care team will contact you to arrange for walk-in registration.
Can I pre-order with Maxis if I am not a Maxis user?
Yes, if you plan to switch your line from another operator, you can sign up for a device contract and collect it upon successfully switching to Maxis.
If I fail to sign up for a contract with Maxis, can I get a refund or cancel my order?
Yes, you may cancel the order, and Machines will refund the RM300 deposit to you.
If I have an existing contract with Maxis, am I eligible to sign up for a new Maxis device contract?
Please check with Maxis to confirm your eligibility.
Buy Online Pick-up In Store FAQ
Can I change my iPhone variation when I Pick-up In Store?
No, you cannot. Once you have placed your oder, the iPhone details are confirmed and cannot be changed.
What do I need to bring to collect my order from the store?
To collect your order from the store, please ensure you have the following items:
- Order Confirmation Email: This email serves as proof of your order and is essential for verification.
- QR Collection Email for Pick-up In Store: The QR code provided in this email is required for the collection process.
- Identification (IC): Your identification card is necessary for verification purposes upon collection.
Please ensure these items are ready to enjoy a smooth and hassle-free collection experience.
How does Pick-up In Store work?
- Step 1: Checkout at the Machines online store and select “Pick-up In Store”.
- Step 2: Select the nearest outlet or the Special Launch Event ground at 1 Utama Shopping Centre (19 Sep to 21 Sep 2025), and select preferred date and time.
- Step 3: Complete your order, and we will email you the “Pick-up In Store” QR code.
- Step 4: On the selected date and time, show the order confirmation email and QR code to our staff to collect your device.
Same Day Delivery FAQ
How does Same Day Delivery work?
- Step 1: Checkout at the Machines online store and select “Same Day Delivery”.
- Step 2: Enter your address and postcode for verification.
- Step 3: Complete your order on the Machines online store.
- Step 4: Receive your iPhone on the first day of launch*.
*Delivery on the first day of launch is subject to the time your order is placed and the Same Day Delivery cut-off times.
What are the cut-off time for Same Day Delivery?
Same Day Delivery services are available only on weekdays. There are 2 cut-off times which are:
- First Delivery Order placed before 12pm will be delivered from 3pm onwards.
- Second Delivery Order placed before 5pm will be delivered from 6pm onwards.
Affordability FAQ
What is 0% Easy Payment Plan?
A 0% Easy Payment Plan allows you to make purchases without being charged any interest.
What are the available Easy Payment Plan options?
You can choose from six (6) to thirty-six (36) months, depending on your bank's offerings.
Are there any additional fees?
No interest or hidden charges will be applied to your Easy Payment Plan purchase. However, please check with your bank for any additional charges they may impose.
The latest generation of iPhone - iPhone 17 Pro, iPhone 17 and the all-new iPhone Air Promotions Terms and Conditions
1. All Payment Method Promotions
- Promotion Period: 12 September 2025 (8.01pm) to 31 October 2025. Unless stated otherwise.
- All bank promotions are available in limited quantities on a first come, first served basis.
- Promotions are only applicable for full payment made online or in store, based on promotional requirements.
- Only purchases of the latest generation of iPhone - iPhone 17 Pro, iPhone 17 and the all-new iPhone Air qualify for these promotions.
- Machines Vouchers (“Vouchers”) are valid for thirty (30) days from the point of purchase.
- The purchase value must exceed the voucher value. Vouchers are not exchangeable or redeemable for cash.
- The value of the voucher is not replaceable if lost or damaged.
- Only one (1) voucher redemption is allowed per customer per transaction.
- Vouchers are issued at the point of purchase when promotion’s terms and conditions are met and can only be used for the next purchase. They are delivered to customers upon payment completion.
- Vouchers are not transferable; each voucher is unique.
- Vouchers are not valid or stackable with other vouchers, discounted items, loyalty/privilege programs, or ongoing promotions unless stated otherwise.
- Vouchers must be presented upon request to validate purchase.
View the full terms and conditions of Machines Voucher issuance and redemption here.
2. Maybank - Get RM200 Cashback & RM100 Apple Accessories* voucher.
- This promotion is applicable with all Maybank/Maybank Islamic Credit Cards or Charge Cards.
- Available for in store purchases only.
3. HSBC – Get up to RM388 Instant Rebate with your purchase.
- This promotion is applicable with HSBC Credit cards only.
- HSBC Premier credit card members will receive RM388 instant rebate and other HSBC credit card members will receive RM188 instant rebate.
- Payment must be made with HSBC credit cards issued in Malaysia only.
- Available for in store purchases only.
- Promotion is valid from 12 September 2025 (8.01pm) to 30 November 2025.
4. UOB – Complimentary up to RM250 Apple Accessories voucher.
- This promotion is applicable with UOB Credit cards only.
- UOB Affluent (Zenith, Infinite, Infinite Metal, Privilege Banking) credit card members will receive RM250 Apple Accessories voucher and other UOB credit card members will receive RM150 Apple Accessories voucher.
- Available for in store purchases only.
- Promotion is valid from 12 September 2025 (8.01pm) to 15 October 2025.
5. CIMB – Complimentary RM200 Apple Accessories voucher.
- This promotion is applicable to all Easy Payment Plans with CIMB credit cards.
- Available for in store and online purchases.
6. RHB – Get RM200 Cashback with your purchase.
- This promotion is applicable to all Easy Payment Plans with RHB credit cards with a minimum spend of RM5,000.
- Available for in store purchases only.
7. AmBank – Complimentary RM150 Apple Accessories voucher.
- This promotion is available to all Easy Payment Plans with AmBank credit cards.
- Available for in store and online purchases.
8. Hong Leong Bank – Complimentary RM150 Apple Accessories voucher.
- This promotion is available to 24 months and 36 months Easy Payment Plans with Hong Leong Bank credit cards with a minimum spend of RM5,000.
- Available for in store and online purchases.
9. Alliance Bank – Get RM150 Cashback with your purchase.
- This promotion is available to all Easy Payment Plans with Alliance Bank credit cards with a minimum spend of RM3,000.
- Each eligible Alliance Bank cardholder is entitled to a maximum of two (2) redemptions.
- Available for in store purchases only.
10. PayLater by Grab
- Promotion applicable for in store and online purchases with PayLater by Grab.
- Users get RM150 cashback with minimum spend of RM1,000.
- Applicable only for PayLater by Grab tenures of 4 months, 8 months & 12 months.
11. Shopee PayLater (SPayLater)
- Promotion applicable for in store and online purchases with SPayLater.
- Users get RM150 cashback with a minimum spend of RM1,500.
- Applicable only for SPayLater tenures of 1 month, 3 months, 6 months, 12 months & 24 months.
12. Atome - Buy Now, Pay Later
- Promotion applicable for in store and online purchases.
- Users get RM30 cashback with a minimum spend of RM3,000.
- Users get RM60 cashback with a minimum spend of RM4,800.
- Users get RM100 cashback with a minimum spend of RM5,400.
- Applicable only for Atome tenures of 3 months, 6 months & 12 months.
13. Trade In, Trade Up
- Get up to RM4,160 trade in value when you trade in and trade up to the new iPhone 17 Series.
- Promotion applicable for in store and online purchases.
- Additional RM100 trade in value will be added exclusively for UOB credit card members only. Promotion applicable for in store purchase only.
14. CIMB, Maybank and AmBank - Credit Card Reward Points
- This promotion is applicable for in store purchases only.
- Points redemption ratio for CIMB : 500 points = RM1.00
- Points redemption ratio for Maybank : 500 points = RM1.00
- Points redemption ratio for AmBank : 600 points = RM1.00
15. Machine+ Promotions
15.1 - New Sign Up Bonus
- Upon successful registration for a Machines+ account, new members will receive 1,000 Machines+ points.
- Offer is valid for first-time new sign ups only.
- Points will be credited immediately upon successful registration.
- Learn how to register here.
15.2 - Machines Mobile App Login Bonus
- Upon successful login to Machines Mobile App, members will receive 1,000 Machines+ points.
- Offer is valid for first-time login only.
- Points will be credited immediately upon successful login.
- Download the Mobile App here.
15.3 - Double Points
- Earn up to 2x Machines+ points for the purchase of the new iPhone 17 Series.
- Applicable for in store and online purchases.
- Points will be credited to your account within fourteen (14) working days after collection.
- Limited to a total of 30,000,000 Machines+ points.
- Points are allocated on a first come, first served basis.
15.4 - Machines+ Elite Exclusive
- Machines+ Elite members who trade in their pre-loved devices and upgrade to the iPhone 17 Series will receive an additional 5,000 Machines+ points.
- This offer is valid for eligible trade ins only and is subject to Machines’ approval.
- Points will be credited within fourteen (14) working days after the trade in process is completed.
15.5 - Pay with Machines+ Points
- 15.5.1 - Online Redemption
- Log in to your Machines+ account.
- From the menu bar, click on Redeem Your Points to Voucher.
- Select the RM300 Deposit Voucher for online redemption.
- Click Redeem Now.
- Go to My Vouchers and locate the RM300 Deposit Voucher.
- Click Use Now, then copy and paste the voucher code into the Discount code or gift card field at checkout.
- 15.5.2 - In Store Redemption
- Log in to your Machines+ account.
- From the menu bar, click on Redeem Your Points to Voucher.
- Select the RM300 Deposit Voucher for online redemption.
- Click Redeem Now.
- Go to My Vouchers and locate the RM300 Deposit Voucher.
- Click Use Now, then show the Deposit Voucher barcode to the cashier to scan.
- 15.5.3 - Full terms and conditions for points redemption apply. Click here to read more.
- 15.5.4 - Learn how to register here.
16. Apple Accessories Promotion
- 16.1 - The latest generation of iPhone - iPhone 17 Pro, iPhone 17 and the all-new iPhone Air Case Promotion
- Enjoy RM40 off on the latest generation of iPhone Series Silicone or Clear Cases with MagSafe, available from 19 September 2025 to 31 October 2025.
- Enjoy RM20 off on the latest generation of iPhone Series Silicone or Clear Cases with MagSafe, available from 1 November 2025 to 4 January 2026.
- Applicable for in store and online purchases.
- 16.2 - Bundle Promotion
- Save RM50 on the latest generation of iPhone Case and 20W USB-C Power Adapter Bundle.
- Limited units available while stocks last.
- Available from 19 September 2025 to 4 January 2026.
- Applicable for in store and online purchases.
- Offer is only valid with the purchase of selected original iPhone Case with MagSafe and 20W USB-C Power Adapter.
Machines 2025 Special Launch Event at 1 Utama Shopping Centre - FAQ , Terms and Conditions
What’s happening at the event?
Join us for an exciting three-day event to collect your pre-ordered iPhone, or purchase an iPhone at the event. Take advantage of exclusive event promotions and activities available!
What exclusive promotions are available at the event?
1. Machines
- Get RM50 off when you purchase a new Apple iPhone Case.
- Get RM290 off when you purchase AirPods Pro 2, now RM809 (was RM1,099).
- Get RM110 off when you purchase AirPods 4 Active Noise Cancellation, now RM719 (was RM829).
- Get RM130 off when you purchase AirPods 4 ,now RM469 (was RM599).
2. Machines+ Membership
- Up to 30,000,000 Machines+ points to be earned. Get 2x* Machines+ points when you purchase the latest generation of iPhone - iPhone 17 Pro, iPhone 17 and the all-new iPhone Air from us.
- Sign up for Machines+ to receive 1,000 Machines+ points.
- Login to Machines Mobile App to receive 1,000 Machines+ points.
3. Maybank
- Join Maybank on a journey towards sustainability by signing up for the Maybank myimpact Card or Amex to receive special goodies and vouchers.
4. PanzerGlass Bundle
- Purchase a PanzerGlass Screen Protector and Lens Bundle for RM188 (SRP RM238).
- Get a FREE Thule Paramount Pouch worth RM169 with your bundle purchase.
5. Inside Scoop
- Enjoy a complimentary scoop of ice-cream from Inside Scoop when you collect or back order the latest generation of iPhone - iPhone 17 Pro, iPhone 17 and the all-new iPhone Air from Machines.
- Complimentary ice-cream is available on a first-come, first served basis for the first 250 customers per day.
6. 1PAY - ONECARD
- This Promotion is open exclusively to ONECARD members who purchase the new iPhone 17 Pro, iPhone 17 and all-new iPhone Air using 1PAY Scan & Pay or Direct Pull (full payment via the 1 Utama SuperApp linked credit/debit card/ FPX).
- The Promotion is limited to the first 100 eligible ONECARD members only. Each eligible member is entitled to only ONE (1) RM50 1PAY E-Cash Voucher throughout the roadshow period, 19 – 21 Sep 2025.
- Eligible members will earn 1 UPoints for every RM3 spent on their purchase in accordance with the prevailing ONECARD membership program.
- Eligible members who make payment with 1PAY Scan & Pay is also entitled to additional 1X UPoints earning in conjunction with 1PAY 2X UPoints promotion running by 1 Utama Shopping Centre, while cashback last.
- The RM50 1PAY E-Cash Voucher will be awarded to eligible members after the transaction has been successfully completed. Eligible members must redeem the RM50 1PAY E-Cash Voucher via 1 Utama SuperAppunder ‘E-Voucher’ icon by 21 Sep 2025 in order to redeem this RM50 into the member’s 1PAY balance.
- The RM50 1PAY E-Cash Voucher is non-transferable, non-exchangeable for cash or any other form, and may be subject to additional terms and conditions set by 1 Utama and/or 1PAY.
- Machines, 1 Utama, and 1PAY reserve the right to amend, modify, or terminate the Promotion and/or these Terms & Conditions without prior notice.
- In the event of any dispute, the decision of Machines, 1 Utama, and 1PAY shall be final and binding.
7. Maxis
- Pre-order collection and new back orders at the event will receive exclusive one (1) Maxis Dinocorn Blind Box and RM10 Touch ’n Go voucher.
- Vouchers and premium items are limited to the first 100 customers only.
8. CompAsia
- Recycle your e-waste and get rewarded with trade-in vouchers.
What activities are at the event?
Try your luck at the Claw Machine for a chance to win exciting prizes. Earn a token by participating in a few fun activities lined up at the event. All you need to do is:
- Collect a Machines 2025 Special Launch Event slip.
- Visit the Machines+ booth and register as a Machines+ member.
- Experience the ultimate sound quality with AirPods at the Experience AirPods zone.
- Discover the new gaming experience with Apple Arcade at the Backbone booth.
- Drop by the Maybank booth to learn more about Apple Pay.
- Experience the latest generation of iPhone new features at the Where’s Machines booth.
- Try your hand at photography at the Machines Photo studio.
- Ensure you get a stamp from each booth.
- Redeem one (1) FREE token at the Claw Machine counter!
Are there other ways to earn a token to play the Claw Machine?
Yes, there are! Complete the other options below to receive up to a maximum of three (3) tokens:
- Option 1 - Complete all the activities listed above to receive one (1) FREE token.
- Option 2 - Collect your latest generation of iPhone to receive one (1) FREE token.
- Option 3 - Purchase a new iPhone Case and get one (1) FREE token.
What prizes can you win from the Claw Machine?
Try your luck at the Claw machine and stand a chance to win one of these amazing prizes:
- GRAND PRIZE : 20,000 Machines+ Points.
- Machines Tumbler
- Machines Sticker Pack
- Maxis Dino and Friends Blind Box
- Inside Scoop Buy 1 Free 1 Voucher
- Plus many more awesome prizes!