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Tips for iPhone X pre-ordering process

The iPhone X pre-order will be available at Machines starting this Friday, 17 November and available on 24 November 2017.

Be the first in Malaysia to get your iPhone X on 24th November 2017 as Machines will be offering a midnight pre-order collection at Machines Mid Valley.

Tips for pre-order:

  • Order from 17 - 23 Nov 2017 to collect at selected Machines stores from 24 November 2017 onwards.
  • Pre-order is available across all Machines stores and online
  • For in-store pre-order please order from 17 - 23 Nov 2017, collection will be available from 24 November 2017 onwards.

Offers for iPhone X:

  • Enjoy 0% financing of up to 12 months with selected banks when you purchase your iPhone X with Machines Protection Plan (MPP)
  • Machines will be offering iPhone X with Machines Protection Plan (MPP) from as low as RM504/monthly.*
iPhone X is officially priced at RM5,149 for 64GB and RM5,899 for 256GB, and it comes in either Space Grey or Silver.


Frequently Asked Questions (FAQ)

How to pre-order?
Available at all Machines stores and Machines Online -

When to pre-order?
Pre-order online from 17 - 20 Nov 2017 to collect at selected Machines stores on 24 Nov 2017.
For in-store pre-orders, please order from 17 - 20 Nov 2017 to collect on 24 Nov 2017. 

Which store is included for in-store collection?
Mid Valley, Gardens Mall, NuSentral, Suria KLCC, Empire Subang, Sunway Pyramid, Setia City Mall, Bukit Tinggi, IOI City Mall, Pavilion Elite and Sunway Velocity Mall. Visit Machines Online checkout/cart for current list. Subject to changes without prior notice.

Do I need to make full payment for pre-order? Can I make partial payment?
Full payment is required for Machines Online with locally issued credit card. Other payment method is available through Machines store; eg. cash, credit card, debit card, instalment payment.

What do I need to bring to collect from the store?
Bring your original NRIC or passport as registered on Machines Online as proof of identity, as well as the email print out for your purchase receipt/confirmation.

Can I have someone help me collect my pre-order from the store?
For security reasons, no representative is allowed to collect on your behalf.

Is instalment option available?
0% Easy Payment Plan is offered for  selected credit cards (Citibank, CIMB, HSBC, Public Bank and Maybank) up to 12 months with purchase of Machines Protection Plan.

What is Machines Protection Plan (MPP)?
MPP is Machines warranty extension program for iPhone and Apple Watch. Visit our website here or drop by our nearest store for more information -

What if I missed my store collection date or time?
The selected Machines store will hold your item for two (2) days starting from the date you have selected for your store collection. If your order has not been collected within that time frame, Machines will proceed to cancel your order.