iPhone 14 and iPhone 14 Pro Family.
The most advanced iPhone models yet.

Buy now.

iPhone 14 and iPhone 14 Pro family is now available.

Payment method
Best Delivery method

FREE Shipping

Pick-Up In Store

Same Day Delivery
Amazing deals

Bank offer

BNPL offer

Trade in, Trade up


machines+ deals
Apple Leather case
with MagSafe
Apple Silicone case
with MagSafe
Apple Leather Wallet
with MagSafe
MagSafe Due Charger

Frequently Asked Questions And Terms & Conditions

Pre-orders for iPhone 14 and iPhone 14 Pro family are available from 16 Sep 2022 (12:01AM) - 22 Sep 2022 (11:59PM).

Where can I find the pre-order links?
The pre-order links are in the Machines website.  Click here

How can I earn membership points for my pre-order via online?
Kindly key in your IC number at the check out page. Our team will help to credit the points to you.

Do I need to make full payment for pre-order? Can I make partial payment?
There are 3 payment options available for Pre-Order;

Can I trade-in my phone for pre-order? 
Trade-in is applicable for pre-order. You can pre-order with RM300 deposit and upon collection of your new iPhone, you may trade-in your phone and the trade-in value is able to off set the balance payment. View the trade in price here.

Can I have someone help me collect my pre-order from the store?
For security reasons, no representative is allowed to collect on your behalf.

Is instalment option available? 
0% Easy Payment Plan up to 48 months is offered for selected credit cards and 0% Easy Payment Plan up to 12 months is offered for debit cards when you check out with Atome or PAYLATER. (PAYLATER only offer in store)

What is Machines Protection Plan (MPP)? 
MPP is Machines warranty extension program for iPhone that protects liquid and accidental damage. Visit our website here or drop by our nearest store for more information.

What if I missed my store collection date?
If you fail to collect your device within 48 hours from your selected date, we will proceed to cancel the order and refund the amount to you.

Can I walk in to purchase on or after the launch date (23 September 2022)?
We strongly encourage you to make your pre-order online to secure the unit before visiting the store.

Will you delivery my pre-order to East Malaysia?
Pre-order placed within 16 Sep 2022 - 20 Sep 2022 will be shipped out from 23 Sep 2022 onwards and typically will take 4 - 6 working days for normal delivery.

Can I cancel / refund my order?
General cancellation and refunds are not offered. However, please reach out to our customer support at contact@machines.com.my for further assistance. Cancellation is only allowed if the order has not been packed and shipped from our warehouse.

Can I change my device specification after payment?
No. However, if you wish to change or upgrade the order, you will need to email our customer support team at contact@machines.com.my to cancel your order and place a new one. Standard terms and conditions apply.

How to pay the remaining balance for Shipping and Same Day Delivery?
Balance payment link will be sent to customer email that registered on the checkout page.

How to pay the remaining balance for Pick-Up In Store?
You can make your balance payment in store when you collect your device.

Balance Payment after cut-off date.
Balance payment paid after cut-off date will be deliver / pick up on next batch arrangement.

When can I start to pay my balance payment?
The balance payment link will be sent to customer registered email within 24 hours.

If I pay my balance payment right before the cut-off date, will it affect my collection date?
No, it will not affect your collection date. Please make sure you pay the balance payment before the cut-off date or your order will be allocated from the later batches.

Can I Pre-order iPhone 14 and sign up for Maxis plan?
From our website, please choose Maxis. Book a phone with RM300. Select Pick-Up In Store. Click here for more details

How do I know if I am entitled to Sign Up with Maxis?
Please input your IC Number on Checkout Page. Maxis customer care team will contact you and arrange for walk in registration.

Can I choose to Pre-order with Maxis if I am not a Maxis user?
If you plan to switch your line from other operator, device contract can be signed up and collected upon successful switch to Maxis.

If I fail to sign up my contract with Maxis, can I proceed to refund / cancel my order?
You may cancel the order and Machines will refund the RM300 to you.

If I have an existing contract with Maxis, am I eligible to sign up a new Maxis device contract?
Please check with Maxis for your eligibility. 

Can I change my device variations when I Pick-Up In Store
No, you can't. Once you made your order and your device details will be confirmed by the system and unchangeable.

What do I need to bring to collect from the store?
Bring along the order confirmation email and the QR verification email for Pick-Up In Store.

Can I add on MPP when I Pick-Up In Store?
Yes, you can add on MPP if your device are purchased with Machines within 30 days period.

If I pre-order my device with MPP, can I cancel my MPP when I Pick-Up In Store
No, you are unable to cancel / refund MPP. Once you made your order and MPP will be register to the device.