Key information about pre-order:
- Pre-Order Venue: The iPhone 11, iPhone 11 Pro pre-order will be available across all Machines stores and online www.machines.com.my
- Pre-Order Period: From 20 September 2019, 12:01 AM to 26 September 2019.
- In-store Collection Venue: All Machines outlets. Subject to changes based on availability and without prior notice.
In-store Collection Date: Order before 23 September 2019 to get on 27 September 2019. Orders made on 24 September 2019 onwards may be subject to 3-5 working days for processing.
64GB – RM3,399
128GB – RM3,599
256GB – RM4,099
iPhone 11 Pro
64GB – RM4,899
256GB – RM5,599
512GB – RM6,499
iPhone 11 Pro Max
64GB – RM5,299
256GB – RM5,999
512GB – RM6,899
- Own the iPhone 11 with Machines Protection Plan (MPP) from as low as RM165/monthly, 0% financing of up to 24 months with selected banks when you purchase your iPhone with Machines Protection Plan (MPP).
- Get iPhone 11 from as low as RM95 monthly, with 36 months easy payment with Hong Leong Bank credit card.
- Stand a chance to win RM1,000 cash-back when you pay using boost e-wallet for your iPhone 11 series purchase exclusively at Machines. (15 winners)
- RM50 cash back when you spend at Machines using Boost e-wallet, limited to first 100 customers.
- Purchase any iPhone 11 series with your UOB card and get a RM50 accessories/MPP voucher.
- Special offer for selected iPhone 11 series accessories. Valid from 26 Sep - 31 Oct 2019 or while stocks last.
- Purchase any iPhone 11 series at KLCC Machines and stand a chance to win
- Airpods Special - RM100 instant rebate for Airpods when you purchase iPhone 11 series at Machines KLCC. Limited to first 30 customers
- Purchase any UAG iPhone case and get FREE PopSocket (worth RM55). Limited to first 20 customers only.
- 2X Machines+ points for your iPhone 11 series purchase, exclusively at Machines KLCC on 27 Sep 2019, applicable to first 50 Machines+ members only.
- RM100 off Machines Protection Plan for iPhone 11 series, only applicable for first 50 customers at Machines KLCC on 27 Sep 2019.
Frequently Asked Questions (FAQs):
When will I receive my pre-order?
Store pick up/ self collect from any Machines outlets that you have selected if you pre-order online BEFORE 20 Sep 2019. Outlet open 10AM - 10PM.
For shipping/delivery, your pre-order item will be shipped out on 27 Sep 2019 onwards. Standard shipping apply, approximately 1-3 working days for West Malaysia and 3-5 working days for East Malaysia.
Where can I find the pre-order links?
The pre-order links are in the Machines website. You can access them by using the quick links under this FAQs section.
How can I earn membership points for my pre-order via online?
Kindly email us your order details via firstname.lastname@example.org. Our team will help to credit the points to you.links are in the Machines website.
Do I need to make full payment for pre-order? Can I make partial payment?
Full payment is required for Machines Online with locally issued credit card. Other payment method is available through Machines store; eg. cash, credit card, debit card, instalment payment.
Can I do partial payment for pre-order?
Yes you can! partial payment of RM300 deposit is available for pre-oder at Machines stores only (not available for online pre-order). Deposit is non-refundable and is required to complete payment/transaction of full value of iPhone within 7 days from 27 Sep 2019, otherwise your deposit may be automatically cancelled (without refund).
Can I trade-in my phone for pre-order?
Yes, you can trade-in your phone device for the new iPhone. Before you pre-order, visit any Machines outlets to trade-in your phone device and get a cash voucher. Then, you can use the cash voucher when you pre-order (only from retail outlet, not available online) for the new iPhone.
What do I need to bring to collect from the store?
Bring your original NRIC or passport as registered on Machines Online as proof of identity, as well as the email print out for your purchase receipt/confirmation.
Can I have someone help me collect my pre-order from the store?
For security reasons, no representative is allowed to collect on your behalf.
Is instalment option available?
0% Easy Payment Plan is offered for selected credit cards (UOB Bank, CIMB, HSBC, Public Bank and Maybank) up to 12 months with the purchase of Machines Protection Plan. Only applicable to walk-in pre-order, not available to online pre-order. Terms and conditions apply. 0% easy payment plan available with Hong Leong Bank or up to 36 months. More
What if I missed my store collection date or time?
The selected Machines store will hold your item for two (2) days starting from the date you have selected for your store collection. If your order has not been collected within that time frame, Machines will proceed to cancel your order.
Can I walk-in to purchase on or after the launch date 27th September 2019?
Walk-ins are welcome, subject to availability.
Will you delivery my pre-order to East Malaysia?
All delivery orders received are subject to 5-7 working days for processing. If you order on 20 September 2019, you may receive from 27 September 2019 onwards or later.
Can I pre-order for Apple Watch Series 5?
Pre-orders for Apple Watch Series 5 is currently not available.
*All information is correct at the time of publishing and is subject to change without prior notice. All rights reserved.