Advisory - FMCO 1 - 28 June 2021

Advisory

Updated 31 May 2021

In light of the Movement Control Order recently announced by the government, all Machines retail outlets will be closed.

We continue to fulfil online orders on www.machines.com.my every weekday with free delivery.

 

Stay safe. Stay home. Shop online.

FREE NATIONWIDE SHIPPING
Enjoy 0% credit card instalment for any purchase of iPhone, iPad, Mac, Apple Watch 
OFFERS AND DEALS
Enjoy exclusive offers. Available online.
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MACHINES+ POINTS
Earn MACHINES+ membership points for all your online purchases. 
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0% Credit Card Instalment
Enjoy 0% credit card instalment for any purchase of iPhone, iPad, Mac, Apple Watch
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0% Debit card instalment
No credit card? no problem. You can get 0% easy payment of up to 3 months with debit card.
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Trade-In Credit 
Get up to RM4,190 credit with machines trade-in program.
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OFFERS AND DEALS
Enjoy exclusive offers. Available online.
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FREE WORKSHOPS
Schedule a free online workshop. Our friendly and knowledgeable trainers will coach you on the basics of using your Apple Device.
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ONLINE CHAT SUPPORT
Need help shopping online? chat with our friendly specialist today. 
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Movement Control Order (“MCO”) FAQs

Q: Can I buy online? How long will the delivery take?
A: We continue to fulfill online orders on www.machines.com.my every weekday with free delivery. Delivery to your address may be expected within 2 to 5 working days. 

Q: What can I do if the item is damaged during shipping? 
A: Please contact the courier and us at contact@machines.com.my within the day of delivery with details and photographs of the damage.

Q: My device is broken/not functioning. I need a repair.
A: Please visit Machines Service at Northpoint Mid Valley or Machines Service The Curve. Please check operation time.

Q: I am seeking technical advice on my device.
A: Please contact Apple Support at 1800 80 3638.

Q: What is my repair status?
A: You may check your repair status online at https://www.machines.com.my/pages/repairstatus

Q: I am having a problem with my membership and vouchers.
A: Please contact us at contact@machines.com.my with details of the problem.

Q: I lost my receipt.
A:  Please contact us at contact@machines.com.my with as many details of your purchase as possible.